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As a home buyer or homeowner in New York, you have a lot of options when it comes to choosing a mortgage company. In fact, the idea of choosing one company out of many can seem overwhelming at first. Where do you even begin? Customer reviews are a great place to start.

Using Customer Reviews to Choose a Mortgage Company

As a mortgage shopper, you have several tools that can help you choose a New York mortgage company. Customer reviews should be at the top of your research list, and for several reasons.

Unbiased reviews from current and previous customers can give you a better sense of how a particular mortgage company operates — and how it treats its customers. That’s something you can’t get from advertisements or other marketing materials, which are typically written by the company itself.

Silver Bay Lending Has Many Positive Reviews

For many years, Silver Bay Lending has been meeting the mortgage financing needs of home buyers and homeowners across New York. And in that time we’ve earned a large number of positive reviews from our customers (home buyers and homeowners).

“Earned” is the key word in that last sentence. Good reviews don’t come easy. They have to be earned. A mortgage company earns favorable reviews from its customers by helping them accomplish their home financing goals in a timely fashion and with good communication.

Our customers have taken the time write honest, heartfelt reviews of our mortgage company and staff. They do this for a variety of reasons — but mostly, it comes down to the fact that they were treated right along the way.

As of April 2018, Silver Bay Lending has garnered many reviews across several different platforms. You can find and evaluate our company reviews on websites such as Zillow, Google, and Social Survey.

The reviews listed above (and others that can be found across the web) are a testament to our loan officers’ willingness to go “above and beyond” in their efforts to serve their customers. That is one of the things that sets Silver Bay Lending apart from other New York mortgage companies.

An Educational Approach to Financing

Having positive customer reviews is one of the things that makes our company unique. But it’s not the only thing. We also go above and beyond to educate our current and future customers about the world of mortgage finance, and about the broader home-buying process.

We take consumer education seriously. We want our customers to feel empowered, and knowledge is the first step to empowerment.

Have questions? Wondering what kind of home loan is right for you? Want to know how much of a loan you can qualify for? We’re here to help! Contact us today with your mortgage-related questions, or to receive an actual quote.